Terms & Conditions
Registrant Cancellations and Substitutions
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By registering, you are agreeing to the following terms: Registrant cancellations received up to
ten working days before the session are refundable, minus a $95.00 registration service charge.
After that, registrant cancellations are subject to the full session fee, and you are responsible for
payment even if you do not attend. Substitutions and rescheduling (up to three (3) times) for
alternate course dates may be made up to seven (7) days before the course without penalty. We
reserve the right to cancel or reschedule sessions with two business days notification, and in such
event, our liability is limited to a full refund of the session fee.
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Registration begins at 8:15 a.m.
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When you arrive on the day of the course, our trainers will greet you, provide you with your
course materials, and orient you to the training facility. You'll want to take this opportunity to
meet other course participants. Introduce yourself and make a new friend! For most course
sessions, we begin at 8:30 a.m. and usually wrap up by 4:30 p.m. Tape recording. Courses are
copyrighted by Wilkens health and Safety Solutions. No unauthorized audio or video recording
is permitted.